Shipping & Returns

Shipping Policy

Orders

Most orders are shipped within 24 hours Monday - Friday. We ship parcels the least expensive method via Canada Post & Purolator.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
 

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 15 days of your purchase.

1. Please email mail@excalibur.bc.ca to request a refund.
2. Mail your returned item to:
Excalibur Sharpening & Supply
33507 Thompson Ave
Mission, BC V2V 2W9

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Cart